Bohmian.org - Discussion - My BroadVoice service was silently suspended

My BroadVoice service was silently suspended

In February 2010, BroadVoice decided to suspend my account because I'd switched credit cards--but not until after it'd already successfully charged the card which seems to make the entire thing somewhat suspicious not to mention frustrating. Because I primarily use the number for incoming calls (I don't tend to use voice calls), it took me two days to realize this, and after sending an e-mail to BroadVoice support, it took them four days and a follow-up from me to respond with an explanation.

I'm still confused as to why they need authorization after already charging my card, and why this wasn't better communicated earlier. I'm also curious as to why they need this information after I've been using their service for over two years without incident.