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Unimpressed by the concern that Pakeman Catto and Carter place on their image

m posted May 02, 2011

I was not impressed by the waistcoat that I ordered from Pakeman, Catto & Carter, and disappointed that when I returned the first defective item I received back another defective item. I would have expected that, upon having sent me a waistcoat with a stain on the lapel as part of a moderately sized (£400) order they might have been more concerned with ensuring that the replacement piece would be of the quality for which they would want to be known.

Instead, I received a wrinkled waistcoat that had a tear in the front fabric repaired by glue.